Tools & Strategies for Business Excellence

 

 

 

 



                                                       

 

 

 

CNA
CNA Plaza
Chicago, IL. 60685
Media:
Michael Soehngen
312-822-3923

For Immediate Release

Analysts:
Deborah Kamp
312-822-7752

 

NEWS

Former CNA Employees Form Consulting Firm; to Offer Discounted Services to Company’s Agents and Brokers

Chicago, IL October 15, 1999 - Bob James, Executive Vice President of CNA Commercial Insurance, has announced that Pamela Millard and Diane Herbert, formerly of the Agency Consulting Group at CNA, have left the company to form an independent consulting firm. The new firm will maintain close ties to CNA that include offering discounted services to CNA agents and brokers in general, with additional discounts to CNA High Performance Agents.

Millard and Herbert are calling their new firm Transformation Advisors, Inc. Management consultant services they offer include strategic planning, organizational design and workflow design for personal, commercial and life/health insurance agencies.

According to James, the experience gained by Millard and Herbert while working as CNA in-house consultants strengthens their value in the marketplace. "They have a well deserved reputation for old-fashioned integrity and common sense. They know the industry inside and out and that enables them to come up with solutions that are workable and practical," he said.

Transformation Advisors maintains offices on both coasts. "With our connections in Chicago and our bi-coastal offices," said Herbert, "we’re well situated to maintain a broad view of the industry, its trends and events, while continuing to provide cost-effective service focused on the issues of specific insurance marketplaces."

Millard revealed that the new firm utilizes tools that are unique in the industry. "We can help agencies analyze the profitability and productivity of their individual profit centers and producers, then compare the results to industry averages. And we have practical and effective methods for improving agencies’ performance, increasing bottom line and enhancing value," she concluded.

For more information, call Transformation Advisors at 941-393-0758 (East Coast Office) or 530-295-1083 (West Coast Office) or visit their website at: www.transformationadvisors.com.

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Transformation Advisors, Inc., Joins IMMS Plus Consultants,
August, 1999

transformation advisors, inc., is pleased to be a member of Insurance Marketing and Management Services (IMMS) team of Plus Consultants. Now we can share our experience and ideas with a broader audience. IMMS provides marketing products and services to insurance agencies all over the world, including input from top-notch industry consultants on broad range of agency management issues. With the IMMS connection, the possibilities for sharing ideas and opportunities expand exponentially.

We were featured in August, 1999, Plus Report and our article, Producers as Profit Centers appeared as the featured article on the IMMS website http://www.imms.com/.

 

 

 

 

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We’ve Transformed!

 

For over 15 years, we have been leaders in providing quality management consulting to CNA’s personal, commercial and life/health agencies. From strategic planning to organizational design to workflow redesign, we have helped agencies realize their potential. And just like you, continuous improvement is imperative to us. Now, we’re moving on to an even higher level.

We’re now transformation advisors, inc., a totally independent management consulting firm. Being independent, we’re positioned to provide an even greater variety of services to an even wider array of customers. We are prepared to present you with a client-centered consulting experience to transform your business for the 21st century. Our experience allows us to share principles, concepts, and strategies for improving bottom line performance and enhancing an agency’s value. We go beyond simply providing analysis and performance improvement recommendations. Transformation advisors work with your management team to implement and manage positive change in your organization.

We are national in scope, with offices in Florida and California. This enables us to maintain a broad view of the industry, its trends and events, while continuing to provide cost-effective relevant service focused on the issues of specific insurance marketplaces.

As transformation advisors, inc., we look forward to a successful transformation from company employees to independent consultants. And, we are determined to maintain our reputation for old-fashioned integrity, industry expertise, and common sense, workable solutions.

We’ve developed many new tools and enhanced many of our services to deliver to you a level of consulting excellence--and results--that are unique to the industry. We can help you analyze the profitability and productivity of your individual profit centers and producers and compare your results to industry averages. And we have practical and effective methods for improving your agency’s performance, increasing its bottom line and enhancing its value.

We believe you’ll be as excited as we are about our new organization and the synergy we can create to transform your agency with positive change. To learn more about our services and fee arrangements, please give Diane or Pam a call or send an e-mail to: transform@transformationadvisors.com.

We look forward to continued relationships with those of you with whom we have worked in the past, and to developing new relationships with those of you that we have not yet met.



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©Copyright Transformation Advisors, Inc., 1999

Last modified: February 03, 2002