| CNA CNA Plaza Chicago, IL. 60685 | Media: Michael Soehngen 312-822-3923 |
 |
For Immediate Release | Analysts: Deborah Kamp 312-822-7752 |
NEWSFormer CNA Employees Form Consulting Firm; to Offer Discounted Services to Company’s Agents and Brokers
Chicago, IL October 15, 1999 - Bob James, Executive Vice President of CNA Commercial Insurance, has announced that Pamela Millard and Diane Herbert, formerly of the Agency Consulting Group at CNA, have left the company to form an independent consulting firm. The new firm will maintain close ties to CNA that include offering discounted services to CNA agents and brokers in general, with additional discounts to CNA High Performance Agents.
Millard and Herbert are calling their new firm Transformation Advisors, Inc. Management consultant services they offer include strategic planning, organizational design and workflow design for personal, commercial and life/health insurance agencies.
According to James, the experience gained by Millard and Herbert while working as CNA in-house consultants strengthens their value in the marketplace. "They have a well deserved reputation for old-fashioned integrity and common sense. They know the industry inside and out and that enables them to come up with solutions that are workable and practical," he said.
Transformation Advisors maintains offices on both coasts. "With our connections in Chicago and our bi-coastal offices," said Herbert, "we’re well situated to maintain a broad view of the industry, its trends and events, while continuing to provide cost-effective service focused on the issues of specific insurance marketplaces."
Millard revealed that the new firm utilizes tools that are unique in the industry. "We can help agencies analyze the profitability and productivity of their individual profit centers and producers, then compare the results to industry averages. And we have practical and effective methods for improving agencies’ performance, increasing bottom line and enhancing value," she concluded.
For more information, call Transformation Advisors at 941-393-0758 (East Coast Office) or 530-295-1083 (West Coast Office) or visit their website at: www.transformationadvisors.com.
###
Transformation Advisors, Inc., Joins IMMS Plus Consultants,
August, 1999
transformation advisors, inc., is pleased to be a member of Insurance Marketing and Management Services (IMMS) team of Plus Consultants. Now we can share our experience and ideas with a broader audience. IMMS provides marketing products and services to insurance agencies all over the world, including input from top-notch industry consultants on broad range of agency management issues. With the IMMS connection, the possibilities for sharing ideas and opportunities expand exponentially.
We were featured in August, 1999, Plus Report and our article, Producers as Profit Centers appeared as the featured article on the IMMS website http://www.imms.com/.
.
We’ve Transformed!
For over 15 years, we have been leaders in providing quality management consulting to CNA’s personal, commercial and life/health agencies. From strategic planning to organizational design to workflow redesign, we have helped agencies realize their potential. And just like you, continuous improvement is imperative to us. Now, we’re moving on to an even higher level.