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BIG Strategies for Business Excellence

What are the business strategies that will ensure your success, regardless of what the market is doing? And when the economy is down, do you need to do something different?

Or, more of the same?

When you subscribe to BIG Strategies for Business Excellence, we’ll send you our special edition 7 BIG Strategies to Transform Your Business. It’s a great way to get started thinking strategically about your business.

Then, every month or so you’ll receive our free newsletter dedicated to providing you with thought-provoking and useful information and tools to address key management issues facing your agency.

To receive 7 BIG Strategies to Transform Your Business and future issues of the e-newsletter, BIG Strategies for Business Excellence, just fill out this form and be sure to confirm your email address so we’re sure we have it right.

       Here is a sample of our most recent newsletters:     

July, 2012
Continuous Improvement - A Strategic Imperative

There are two reasons to make change: To take advantage of strengths and opportunities. In other words, continuous improvement. Or, to mitigate against weakness and threats. This is also continuous improvement. Either way, you can make positive change happen and you can make it stick, if you take a strategic approach.  More...

June, 2012
Organizational Excellence - A Strategic Imperative

There are two ways to gain an advantage in the market-place:  have the lowest price or be noticable different from the rest. Since for most independent agents price is a non-starter, or should be, differentiation must provide the competitive edge. One of the most common ways to distinguish your agency from the competition is based on the service you provide to your customers.  In order to provide outstanding customer service, service that stands out, your operation must be outstanding. More...

March, 2012
Competitive Advantage - A Strategic Imperative

When we ask the question, “What is your competitive advantage?” or, “Why do customers do business with your agency instead of the one down the street – or on the Internet?” most agency owners fumble the answer. They have to think about it. When they do, it often comes back as vague references to “Good service,” or “Great relationships.” Some can talk about their mission and the things they do to add value for the customer, at least well enough so we know they really get the concept of value-added and how they think they are different. Only a very few can speak about their competitive advantage in terms the customer can relate to.. More...

February, 2012
Accountability – A Strategic Imperative

If you’re the top dog, to whom are you accountable? No one? That would seem to be the case if you read the news. Many of the problems we are experiencing in this country can be traced to what appears to be a growing lack of accountability at all levels of government and business.

Lack of accountability has resulted in an economy in chaos and a dysfunctional government so far in debt that no one can see a way back to prosperity. Sometimes it feels as if “It’s not my fault” may soon replace “In God we trust,” as our national motto. Let’s make sure it doesn’t happen. More...

January, 2012

What’s keeping you up at night? When you’re up to your neck in alligators, it’s hard to remember that the objective is to drain the swamp. But alligators breed. And there are other dangers in the swamp. If you forget about the real objective, you’ll just keep whacking at those gators until you drop. Or get eaten. It is imperative that you drain that swamp.

It’s a New Year. Want to sleep better? Are you ready to drain the swamp? Are you ready to leave behind all that didn’t work in 2011, build on what did work and add what you need to thrive?

If you want your business to thrive, you have a duty to manage your business strategically More...

December, 2011
When are insurance agencies like football teams? There is no question that sport has become big business and, by and large, it’s a business not at all like that of an independent insurance agency. But sometimes sports analogies can provide some insight into best business practices.
A football team is built to win games. It requires a defined number of players on the field and each position has a specific purpose. All the positions are required for every game. But things happen, as they say. Players sometimes play hurt. Vacant positions are filled by trainees or substitutes crossing over to play in positions where they are not strong. More...

November, 2011
Another article on planning!? Why should you read this one? Because you may be over-complicating things.

We are well into the fourth quarter of this year. Has 2011 been a B.I.G. (Business Is Great) year? Or not so great? Do you even know? It’s easy to get caught up in the negative media hype. What indicators are you watching? Retention? Revenue? Expenses? The Dow? The unemployment figures? If these are the numbers that frame your thinking, you might want to change your perspective. More...

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